Limited program is subject to prior approval from imdad.
 
- Contract duration: 12 months or 1 million pulses whichever comes first.
 - Covers all repair parts needed to perform service & repairs with the below limits:
	
- 1 laser head (only if needed).
 - 1 HPVS -high voltage power supply- (only if needed).
 - 1 Fiber assembly (only if needed).
 - 1 Handpiece (only if needed).
		
- Warranty on Laser head, fiber, HPVS & handpiece: on Pro-Rata Basis for remaining of contract's period or pulses, whichever comes first.
 
		 
	 - Ten iDCD boxes. ( Subject to VAT if applicable).
 - Ten Sapphire Windows.
 - Three Service Visits
 - Two PPMs (periodic preventive maintenance).
 
 
- Response time: 24 hrs (excluding public holidays, up to 72 hours for remote areas).
 - Repair time: Up to 72 hrs (subject to parts availability, might take up to 14 working days upon requesting non-available spare parts).