Full-service program is subject to prior approval from imdad.

1. Contract duration: 12 months.
2. Covers all repair parts needed to perform service & repairs with the below limits:
   • 1 Laser Head (only if needed).
   • 1 Replacement HVPS (only if needed).
   • 1 Replacement Fiber (only if needed).
     • Warranty term: 3 million or remaining of the contract coverage whichever comes first.
   • 1 Replacement Hand Piece (only if needed).
3. Unlimited Service Visits.
4. Two PPMs (periodic preventive maintenance).
5. One PM Kit.

• Response time: 24 hrs (excluding public holidays, up to 72 hours for remote areas).
• Repair time: Up to 72 hrs (subject to parts availability, might take up to 14 working days upon requesting non-available spare parts).

PPM Program - GentleYAG

PPM/P/GYAG

AED 0.00

PPM & Labor Program - GentleYAG

PPM/LP/GYAG

AED 0.00

Full Service Program - GentleYAG - 2 years

VPYAG2YPOP

AED 0.00