Full Service Program - GentleYAG Pro - 2 years

Full Service Program - GentleYAG Pro - 2 years

SKU GYAGPRO2YPOP
UOM Each

The optimal choice for clinics with good patient flow. This program covers all service parts, service visits & periodic preventive maintenance (PPM). T&C applies


Details

Full-service program is subject to prior approval from imdad.

 

  1. Contract duration: 24 months.
  2. Covers all repair parts needed to perform service & repairs with the below limits:
    • 2 Replacement Laser Head (only if needed).
    • 2 Replacement HVPS (only if needed).
      • Warranty of laser head & HPVS second replacement: on Pro-Rata Basis for 3 million pulses or for the remainder of the contract period, (whichever comes first).
  3. Unlimited Service Visits.
  4. Four PPMs (periodic preventive maintenance).
  5. PM Kit.

 

  • Response time: 24 hrs (excluding public holidays, up to 72 hours for remote areas).
  • Repair time: Up to 72 hrs (subject to parts availability, might take up to 14 working days upon requesting non-available spare parts).

Specs

General

Category
Service Contracts
Manufacturer
Candela
Contract Duration
2 Years
Service Visits
Unlimited
PPM Visits
4
Parts Warranty
All with limits
PPM Kit
Covered
Laser Head/Rods
3M or Remainder of contract (Prorata)
Power Supply
3M or Remainder of contract (Prorata)
Free items
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