Full Service Program - GentleLase Pro - 1 year
Full Service Program - GentleLase Pro - 1 year
SKU
GLPRO1YPOP
UOM
Year
The optimal choice for clinics with good patient flow. This program covers all service parts, service visits & periodic preventive maintenance (PPM). T&C applies
Details
Full-service program is subject to prior approval from imdad.
- Contract duration: 12 months.
- Covers all repair parts needed to perform service & repairs with the below limits:
- 1 Replacement Laser Head (only if needed).
- 1 Replacement HVPS (only if needed)
- Warranty of laser head & HPVS: on Pro-Rata Basis for 3 million pulses or for the remainder of the contract period, (whichever comes first).
- Unlimited Service Visits.
- Two PPMs (periodic preventive maintenance).
- PM Kit.
- Response time: 24 hrs (excluding public holidays, up to 72 hours for remote areas).
- Repair time: Up to 72 hrs (subject to parts availability, might take up to 14 working days upon requesting non-available spare parts).
Specs
General
Category
Service Contracts
Manufacturer
Candela
Contract Duration
1 Year
Service Visits
Unlimited
PPM Visits
2
Parts Warranty
All with limits
PPM Kit
Covered
Laser Head/Rods
3M or Remainder of contract (Prorata)
Power Supply
3M or Remainder of contract (Prorata)
Free items
-
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