Full-service program is subject to prior approval from imdad.

1. Contract duration: 24 months.
2. Covers all repair parts needed to perform service & repairs with the below limits:
   • One Replacement Laser Head (only if needed).
   • One Replacement Fiber.
     • Warranty on laser head & fiber: On Pro-Rata Basis for 500,000 pulses or the remainder of the contract period (whichever comes first).
3. Unlimited Service Visits.
4. Four PPMs (periodic preventive maintenance).
5. PM Kit.

• Response time: 24 hrs (excluding public holidays, up 72 hours for remote areas).
• Repair time: Up to 72 hrs (subject to parts availability, might take up to 14 working days upon requesting non-available spare parts).

PPM Program - Alex Trivantage

PPM/P/ALEX

$ 0.00

PPM & Labor Program - AlexTrivantage

PPM/LP/ALEX

$ 0.00

Full Service Program - AlexTrivantage - 1 year

ALEX1YPOP

$ 0.00